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Turbocharger Pros offers a one year, unlimited mileage warranty
on all parts sold unless otherwise noted. If you would like to purchase an extended warranty please contact us. We only
offer the highest quality parts available, but in some rare cases there are
manufacturer defects. If you have a defective item under
warranty we offer options to make warranty service easier for you and we will send you a new replacement part.
However, our warranty does not cover any labor that may be involved with your
repair.
In most cases you have the following options for warranty
service: 1) You may return the warranty item to us for a replacement. 2) You may
pay a deposit and have a replacement item sent in advance. Once you return the warranty item to us your deposit will be refunded. In either case we pay for shipping within the
continental USA.
Please be sure to include some contact number(s) and email(s).
Our techs will contact you with troubleshooting tips or to arrange a
replacement.
Warranty Claim
If you have a problem with one of our parts, we will need to process a
warranty claim. If the part has not been installed, then
please contact us and we can order up the correct parts.
The following information must be faxed to (858)
587 8778 or scanned and emailed before any replacement can be shipped.
1. A cover letter with your name, invoice
number and problem. Ship to name if it was shipped somewhere else.
2. A copy of the original repair order from
the shop clearly showing a flush being done and any accessory parts
required being replaced. If these were not done, the warranty will be
declined.
3. If the other required parts were not
purchased from us, then a copy of the invoice for those parts needs to be
included.
We recommend Contacting Us after you have faxed
over the paperwork to ensure we got it. At that point a representative can
pull the fax and process the claim
PT Cruiser & SRT4 Neon Turbo-Part No. 40-300083 - Due to frequent
system contamination, we require the oil line to be replaced in order to
warranty the part. It is the customer's responsibility to provide proof of
purchase and install of the oil line.
Subaru Turbochargers - Due to oil starvation caused by the banjo
bolt and in accordance with Subaru's service bulletin, the factory oil feed
banjo bolt must be replaced in order to qualify for warranty coverage for all
Subaru turbochargers.
Legal Warranty Version
We warranty all automotive parts to be free from defects in material and workmanship
for the period specified on your invoice. It begins from the date
purchased. This warranty does not apply to parts unless the installation
instructions are followed in their entirety. If instructions are not
available the work should be performed by a licensed mechanic.
This warranty does not cover any expenses incurred in the removal and / or reinstallation
of the auto part. Specifically, this warranty does not cover any expenses
for TIME, RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR.
This warranty covers fixing or replacing the part only. This warranty is
offered only to the original purchaser of the part. This warranty does not
apply, and will be voided, if the auto part sold has been damaged by abuse,
misuse, accident, neglect, or alteration, or if it has been repaired by anyone
other than us. Your warranty will be null and void if the part fails
due to improper installation. If the auto part sold should prove
defective in material or workmanship within the warranty period, return the auto
part to us, postage prepaid, along with your sales invoice. Your dated invoice
will establish your eligibility for the warranty. We will, at our option,
replace or repair the part free of charge and return it to you postage prepaid.
THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND,
WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION
ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED
HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES
CAUSED BY THE AUTO PART SOLD.
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