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All of our parts come with a full 1 Year Warranty unless an
even longer warranty is noted! If you have a defective part under
warrranty, you will NEVER pay shipping for both the defective and the
replacement part. This feature alone makes our warranty the best in the
industry.
Most of our parts are new and have a zero percent failure
rate. If you believe you have a defective or wrong part, please email us
at
sales@TurboChargerPros.com , subject 'Warranty Issue' so that we may
get you out a replacement. It is our policy to replace ALL defective or wrong
parts. We stand behind our parts 100%.
Our warranty policy is to charge a deposit on a replacement,
equal to the value of the part, and ship out a replacement. The deposit is
refunded promptly once we get the defective back. Again, our warranty
covers shipment of the replacement and return shippment of the defective.
It does not cover anything else . If the blades are damaged, the part is
not under warranty. Returning defective or wrong parts WILL BE treated as
a standard return and subject to a reboxing fee. No exceptions. See
pictures below.
Please be sure to include some contact number(s) and email(s).
Our techs will contact you with troubleshooting tips or to arrange a
replacement.
Warranty Claim
If you have a problem with one of our parts, we will need to process a
warranty claim. If the part has not been installed, then
please contact us and we can order up the correct parts. If the compressor
has been installed, then we will need some paperwork from you to process the
claim.
The following information must be faxed to (858)
587 8778 or scanned and emailed before any replacement can be shipped.
1. A cover letter with your name, invoice
number and problem. Ship to name if it was shipped somewhere else.
2. A copy of the original repair order from
the shop clearly showing a flush being done and any accessory parts
required being replaced. If these were not done, the warranty will be
declined.
3. If the other required parts were not
purchased from us, then a copy of the invoice for those parts needs to be
included.
WWe recommend Contacting Us after you have faxed
over the paperwork to ensure we got it. At that point a representative can
pull the fax and process the claim
Legal Warranty Version
We warranty all automotive parts to be free from defects in material and workmanship
for the period specified on your invoice. It begins from the date
purchased. This warranty does not apply to parts unless the installation
instructions are followed in their entirety. If instructions are not
available the work should be performed by a licensed mechanic.
This warranty does not cover any expenses incurred in the removal and / or reinstallation
of the auto part. Specifically, this warranty does not cover any expenses
for TIME, RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR.
This warranty covers fixing or replacing the part only. This warranty is
offered only to the original purchaser of the part. This warranty does not
apply, and will be voided, if the auto part sold has been damaged by abuse,
misuse, accident, neglect, or alteration, or if it has been repaired by anyone
other than us. Your warranty will be null and void if the part fails
due to improper installation. If the auto part sold should prove
defective in material or workmanship within the warranty period, return the auto
part to us, postage prepaid, along with your sales invoice. Your dated invoice
will establish your eligibility for the warranty. We will, at our option,
replace or repair the part free of charge and return it to you postage prepaid.
THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND,
WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION
ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED
HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES
CAUSED BY THE AUTO PART SOLD.
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